Shamya Dost

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An IT Engineer who loves to experiment and fix things whilst still having fun.

A nice photo of the person called Shamya (me)
Shamya Dost

About Me

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Where do I begin? I'm a Sydney-based IT Engineer with a deep passion for fixing and building anything tech related.

I do love to bring my people skills into the IT space, my experience within the online retail and Managed Services space has given me a broad range of exposure to all the fun things that go wrong in tech, so coupled with my people skills and technical ability, I thrive!

I'd say my favourite ability is picking up any skill quickly and troubleshooting. Oh and common sense ahah. These days, most of my free time goes into my home lab, where I experiment and tinker with virtualisation, monitoring/observability, network design, and automation (as seen in my topology above).

My Websites and Current Projects

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test.shamya.net
grafana.shamya.net
status.shamya.net

Current Project: Grafana & Prometheus Monitoring/Observability Stack
Self-hosted Grafana behind a Cloudflare Tunnel, with Prometheus restricted to LAN access and exporters running across Proxmox, Windows and core services. Grafana Dashboard

This current site is hosted on NGINX, with ACME and HAProxy/Cloudflare handling the certs and proxy respectively.

Check out my Github in the Contact section down the bottom or email me at contact@shamya.net if you'd like. See some test Grafana embeds down there too!

Skills

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Through many years of tinkering at home and in the workplace, i've gained a lot of useful knowledge that i'll revere. Here are some of them:

Operations

• Performing Windows patching via Ivanti and Tanium for different clients
• Strong ServiceNow understanding
• User creation within AD systems and via PowerShell scripts
• Performing up to 10 different morning health checks for various clients
• Point lead in teaching the team new processes/updating KB articles
• Troubleshooting: Assessment, system knowledge, analytical skills, testing & logic

Programming and Dev

• Troubleshooting issues with PS & Python scripts then fixing them
• Working with Linux distros like Kali, Ubuntu Server, Tails
• Using Clonezilla for backups and restores
• Intermediate HTML, CSS, JavaScript, and Java skills
• Using Wireshark for network troubleshooting
• Experience with Kali tools like burp suite, Wifite, hashcat
• Using VSC & Github integration for version control

Service

• I use Docker, Portainer and NGINX to host this site
• I'm running pfSense, pi-hole and 2 Proxmox clusters
• Client POC for user provisioning
• Finding potential issues and remediating them
• Solving client incidents/requests within SLAs
• Scheduling changes/patches for clients
• Resolving CVE's by raising changes
• Working with Citrix & Vmware environments

Personal Attributes

• Able to adapt rapidly
• Friendly, outgoing, and enthusiastic
• Excellent Interpersonal skills
• Resourceful problem solving
• Excellent communication skills
• Enjoy working as part of a team
• Great at delegation and taking lead
• Dedicated and hard working

NTT Company Logo (Says NTT and has a blue ribbon above)

Current Work Experience: MS Engineer: Operations Centre | NTT Data 2021 - Current

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Most senior in the Operations Support Team at NTT Australia. I am the point lead in teaching and instructing all new recruits, as well as current team members, on what technologies we support and for which client - teaching them how to run scripts, how to navigate SNOW, login to various different environments/RDPs, how to patch windows servers for clients etc. All escalations go through to me before being passed to another team, for assurance.

• Performing Windows patching via Ivanti and Tanium for different clients
• Strong ServiceNow understanding
• User creation within AD systems and via PowerShell scripts
• Performing up to 10 different morning health checks for various clients
• Solving client incidents/requests within SLAs
• Point lead in teaching the team new processes/updating KB articles
• Troubleshooting: Assessment, system knowledge, analytical skills, testing & logic

Myer shopfront

Prior Work Experience: Logistics & Online Team Leader | Myer Chatswood 2016 - 2021

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Worked for Myer Chatswood's Online Fulfilment team for over 5 years and through a wide range of technical changes. I was able to manage a team of around 30 team members at a time as a shift team leader, through Black Friday sales and Boxing day orders. I managed all the Warehouse Management Sytems for order picking while delegating roles for the staff on shift. Myer was a memorable place, where I made a lot of valuable connections and gained wholly beneficial skills for life.

• Online fulfilment and services
• Pick & Pack skills
• WMS systems, logistics management
• Team Leading
• Analytical skills
• Fast paced environment management
• More than 5 years log

CONTACT

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I'd really love to hear from you so why not send me an email at contact@shamya.net & i'll get back to you as soon as I can.



I'm just expermenting below with some embedded Grafana metric panels, I first need to setup a holistic dashboard, with proper labels etc. Don't worry about it being exposed, it's reversed proxied and the user is anonymous with no editing ability. Everything is a test environment as well.

Located in Sydney

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  • Sydney, NSW, Australia
  • Please email me for my phone number :)
  • contact@shamya.net
  • 8.30am - 7.00pm
  • A logo that says SD with my name Shamya Dost struck through it through the middle horizontally